Welcome to the VMaxxx support page. Here you’ll find helpful information about using our app and solutions to common issues.
Q: What is VMaxxx?
A: VMaxxx is an app that analyzes your voice characteristics to provide insights about your voice qualities, including pitch, speed, expression, and timbre.
Q: How does the app work?
A: Simply record your voice using the app, and our advanced algorithm will analyze your voice patterns to generate a detailed report about your voice characteristics.
Q: Is my voice data kept private?
A: Yes! All voice processing happens locally on your device. We do not upload or store your voice recordings on any external servers.
Q: What features do I get with a subscription?
A: Pro subscribers enjoy unlimited voice analyses, advanced voice feature analysis, high-quality analysis reports, and priority access to new features.
Q: How do I cancel my subscription?
A: You can cancel your subscription anytime through your Apple ID settings:
Q: Will I lose access to my analyses if I cancel?
A: You’ll continue to have access to all features until the end of your current billing period.
Q: The app crashes when I try to record
A: Please ensure you have granted microphone permissions to the app. If problems persist, try restarting your device or reinstalling the app.
Q: I can’t hear my recording playback
A: Check that your device is not on silent mode and the volume is turned up. Also ensure you have granted audio permissions to the app.
Q: My analysis results seem inaccurate
A: For best results, record in a quiet environment, speak clearly, and hold your device 6-12 inches from your mouth.
If you couldn’t find the answer to your question, please contact our support team:
Email: e8768756@gmail.com
When reporting an issue, please include:
We typically respond to support inquiries within 24-48 hours.
Thank you for using VMaxxx!